About CluePointsAt CluePoints, we empower leading life sciences organizations to run smarter, faster, and more compliant clinical trials using data-driven insights and risk-based quality management. As we scale our SaaS platform and engineering capabilities across domains, we’re investing deeply in quality—not just as a checkpoint, but as a core driver of innovation and trust.

Your MissionWe are looking for an experienced, pragmatic, and visionary Director of Product Quality (leading the Quality & Testing organization) to lead the evolution of our quality practices across the full software lifecycle. Reporting directly to the VP Product Operations & Quality, you will own and scale the team, strategy, and culture needed to drive quality initiatives, ensure regulatory compliance, and champion a culture of continuous improvement. You will collaborate cross-functionally to deliver exceptional, reliable, and compliant products that exceed customer expectations.

• Lead the development and execution of the product quality strategy, ensuring alignment with business objectives and regulatory requirements.
• Oversee the implementation and continuous improvement of quality management systems (QMS) for our software products, including validation, testing, and documentation processes.
• Partner with Product, Engineering, Clinical, and Customer Success teams to embed quality and compliance throughout the product lifecycle.
• Drive adoption of CI/CD-integrated test automation, including pipeline smoke tests, bug coverage analytics, and automation tooling across squads.
• Monitor and analyze product quality metrics, identify trends, and drive corrective and preventive actions.
• Ensure compliance with relevant industry standards (e.g., GxP, ISO, FDA 21 CFR Part 11) and support regulatory audits and inspections.
• Champion best practices in risk management, defect prevention, testing strategy, and process optimization.
• Mentor and develop a high-performing quality team, fostering a culture of accountability, collaboration, and innovation.
• Serve as the primary point of contact for product quality matters, both internally and externally.
• Collaborate with leadership to support business growth, customer satisfaction, and operational excellence.

• 8+ years of experience in product quality, quality assurance, or quality operations, with at least 5 years in a leadership role within a SaaS software development environment.
• Strong track record in regulated B2B SaaS environments (life sciences or healthcare ideal).
• Deep understanding of software delivery lifecycle, DevOps culture, and test automation strategies.
• Proven ability to lead cross-functional teams and drive organizational change.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and cross-functional leadership skills.
• Comfort with ambiguity, and a drive to create clarity through structured coaching and processes.

REASONS TO JOIN US 

• Flexibility is part of our DNA
• Many activities are  organized during the year such as team lunches, happy hours, team  buildings, holiday parties and many other celebrations!
• At CluePoints, learning,  training and personal growth are part of the game: you’ll have access to  online training materials, certifications sponsored by the company,  personal growth plans, and career paths to explore new opportunities.
• You’ll work with a  fast-growing, multi-disciplinary and international team representing over  30 different nationalities, in an English-speaking working environment.
• You’ll have a challenging  and rewarding job in an ambitious and fast-paced technology scale-up that  has received many national and international awards including “Scale-Up of  the year 2019”!
• Last but not least, we  offer competitive salary & benefits such as meal vouchers, pension  plan, health insurance, mobility budget (company car/housing allowance),  working from home allowance, hybrid work organisation (home/office), and  many company perks (sports, social activities, goodies, yoga, board game nights, PS5, etc.).